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Managing Team Members & Collaborators

Invite people into a workspace, decide what they can reach, put them on the right projects, and take access back cleanly when they leave.

Atarim team Updated 6 Aug 2026 · 16 min read
Account & Billing
Atarim workspace members list with roles and access
Before you start

Relevant for

  • Account holders and administrators bringing staff, contractors, or clients into a workspace, and anyone auditing who still has access.

Required knowledge

  • How workspaces separate your work, and the difference between a workspace and a project.

Tools & resources needed

  • Administrator access to the workspace, the email addresses of the people you want to invite, and enough seats on your plan.

Adding someone to Atarim is two decisions, not one. First, what should they be able to reach across the whole workspace — that is their role. Second, which projects should they actually see — that is their assignment. Getting the first right and forgetting the second is the most common reason a new team member signs in to an empty dashboard.

The left column chooses who you are looking at; the tabs on the right show that person’s settings, activity, and projects.

Adding someone to Atarim is two decisions, not one. First, what should they be able to reach across the whole workspace — that is their role. Second, which projects should they actually see — that is their assignment. Getting the first right and forgetting the second is the most common reason a new team member signs in to an empty dashboard.

Everything below applies to the workspace you currently have selected. Roles, assignments, and access are held per workspace, so someone who works across two of your workspaces is managed separately in each.

Where the People Screen Lives

People is per workspace, so check the switcher first — the list changes with it.

Instructions:

  • Open your dashboard at app.atarim.io.
  • Check the workspace switcher at the top of the left sidebar and select the workspace you want to manage.
  • Select People in the left sidebar. As an administrator you see the header Team Management and an Add Team Member button in the top-right corner.
  • If your access is limited to your own account, the header reads User Details instead and the page opens straight onto your own settings, with no team list. Everything on your own profile still works.

    Getting the workspace itself set up first makes the rest of this simpler. Explore Navigating The Atarim Dashboard

    Who Can Manage the Team

    Role in the selected workspaceWhat they can do here
    Account HolderEverything. Invite, change roles, manage assignments, revoke access for anyone, and manage their own two-factor authentication.
    AdministratorInvite people, change roles, manage assignments and notification defaults, and revoke access for team members and collaborators.
    Team MemberNo access to the team list. People is hidden from the sidebar.
    CollaboratorNo access. Opening the screen directly shows an upgrade prompt rather than the team.

    Your own profile, password, and preferences live in the same panel as everyone else’s. Learn More About Managing Your Account Settings

    The Four Roles

    Two of the four can be handed out from this screen. The other two are set elsewhere.

    RoleWhat it reachesUses a seatWhere it is set
    Account HolderOwns the workspace and cannot be removed from it.YesFixed when the workspace is created.
    AdministratorThe whole workspace — projects, settings, billing, and team management.YesThe invite form, or the User Role field.
    Team MemberOnly the projects they are assigned to. No People, Settings, Analytics, or Workflows.YesThe invite form, or the User Role field.
    CollaboratorOnly the projects they were shared into, for reviewing and leaving feedback.NoShared in from a project. Can be changed later from the User Role field.
    Roles are per workspace, not per person
    The same colleague can be an administrator in one workspace and a team member in another. This screen only ever shows and changes their standing in the workspace you have selected.

    Each role carries a different reach across the rest of Atarim. Read Understanding User Roles And Permissions

    How Seats Are Counted

    Your plan includes a number of user seats. Administrators and team members each take one. Collaborators do not, so there is no billing reason to hold back on the number of clients and reviewers you bring into a project.

    Pending invitations take a seat before they are accepted
    An invitation you sent three months ago and forgot about is still holding a seat. If you are near your limit, clear the Pending Invites tab before assuming you need to upgrade.

    Seats sit alongside your plan and invoices in one place. Explore Managing Your Account And Billing

    Inviting Team Members

    Use this for anyone who needs their own login and their own project assignments — staff, contractors, and freelancers.

    Instructions:

  • From the People screen, select Add Team Member in the top-right corner. A window opens headed Invite Your Team.
  • Enter the person’s First Name. This is required.
  • Enter their Last Name. This is optional and can be left blank.
  • Enter their Email Address. It must be a valid address and must not already belong to someone in this workspace.
  • Choose a role. The dropdown offers Administrator and Team Member, and starts on Team Member.
  • To invite more than one person at once, select + beside a row to add another below it. Use to remove a row — it only appears once there are at least two.
  • Select Invite users. A confirmation reads Invitation sent to user, and everyone invited appears on the Pending Invites tab.
  • The Add Team Member button on the People screen in Atarim
    Add Team Member sits in the top-right corner of the People screen
    The Invite Your Team window with name, email and role fields
    The Invite Your Team window — the role dropdown offers Administrator and Team Member

    Note
    The role dropdown here offers two options only. Collaborators are added from a project instead.
    Two limits worth knowing
    Up to 20 invitations in a single submission, and up to 5 invitation requests every 10 minutes. If you hit the second one, wait a few minutes and try again — nothing is lost.

    What the Invitee Receives

    Each person is emailed an invitation with the subject line <your name> invites you to collaborate. Where white labelling is configured for the workspace, the email carries your logo and sending address rather than Atarim’s.

    What the link does depends on whether that email address already has an Atarim account:

  • New to Atarim — the link opens a set-password screen. Once they choose a password, their account is created and they join the workspace.
  • Already has an account — the link adds the workspace to their existing account directly. They are never asked to set a password, because they already have one.
  • If a colleague says the link “did nothing”
    Check whether they already had an Atarim account. In that case the link works silently — ask them to sign in as normal and look for the new workspace in their workspace switcher.

    There is more than one route into a workspace, depending on who you are bringing in. See How To Invite Team Members, Clients, And Guests

    Beneath the invite rows, the same window carries a shareable link under the label Or share this link to invite new members. Anyone who opens it lands on a registration screen that joins them to this workspace.

    Instructions:

  • Open the Invite Your Team window from Add Team Member.
  • Scroll to the link field at the bottom of the window.
  • Select Copy. The button briefly changes to Copied.
  • Paste it into Slack, an email, or wherever your team gathers.
  • The shareable workspace invite link at the bottom of the invite window
    The shareable invite link sits beneath the invite rows
    The link is not tied to a named person
    It does not expire on its own, and anyone holding it can join the workspace. Share it in private channels only, and prefer named email invitations whenever you need to control exactly who gets in.

    Walking a new starter through their first hour is worth doing deliberately. Start With The Account Setup And Onboarding Guide

    Managing Pending Invitations

    The Pending Invites tab lists everyone invited but not yet joined. It is visible to administrators only.

    Instructions:

  • Select the Pending Invites tab.
  • Use Search by name or email… to narrow a long list. Results update shortly after you stop typing, and more rows load as you scroll.
  • Select the send icon on a row to Resend Invitation. A confirmation reads Invitation resent.
  • Select the bin icon to Delete Invitation. The row disappears, and the seat returns to your plan.
  • Each row shows the invitee under Who, their invited role under Role, and the two actions under Actions. When nothing is outstanding, the tab shows No pending invitations with an Invite Team Members button.

    The Pending Invites tab showing the Who, Role and Actions columns
    The Pending Invites tab — Who, Role and Actions
    The resend and delete actions on a pending invitation row
    Resend or delete an invitation from its row — deleting returns the seat
    Resending sends the same link again
    It does not issue a new one, so any copy the person already has still works. Resending counts towards the same limit of 5 invitation requests every 10 minutes. Withdrawing an invitation returns its seat to your plan straight away.

    If someone reports that they cannot get in at all, the cause is usually elsewhere. Read What To Do If You Can’t Access Atarim

    Selecting Someone to Manage

    The picker at the top of the left column decides whose details the tabs are showing.

    Instructions:

  • Select the picker to open the list. Each entry shows the person’s name and their role in this workspace.
  • Use Search team member… to filter. If nothing matches, the list reads No team member found.
  • Select a name. The User Settings and Assigned Projects tabs unlock and load that person’s details.
  • To return to a workspace-wide view, open the picker and select All Users.
  • The team member picker at the top of the left column
    The picker decides whose details the tabs show

    Until someone is selected, those two tabs stay disabled and carry the tooltip Select a user above to activate this section. Activity Feed and Pending Invites are available at all times.

    Editing Details and Changing a Role

    Role is the field that changes what someone can actually do, so it is worth settling before the rest.

    Instructions:

  • Select the person in the picker, then open the User Settings tab.
  • To change their avatar, select the pencil button on the profile picture and upload an image. The tooltip recommends 200 × 200 pixels, in PNG or JPG.
  • To change their User Name or Email, select the field, edit the value, and confirm.
  • To change their role, open User Role and choose Administrator, Team Member, or Collaborator. It saves the moment you select it — there is no separate save button.
  • This dropdown offers one more option than the invite form
    That third option, Collaborator, is how you convert an existing collaborator into a full team member, or step an administrator down, without re-inviting anyone. The account holder’s own role cannot be changed here.
    Promoting a collaborator consumes a seat
    If your plan has none left, the change is rejected with User limit reached. Upgrade your plan or remove existing users before assigning this role, and the role stays as it was.

    Changing a password is done from this same panel. See How To Reset Your Atarim Account Password

    Default Assignment Behaviour

    Below the profile, administrators see a section headed Add to new projects and tasks by default. Both switches start off, and both save the moment you toggle them.

    SwitchWhat happens when it is on
    Add to new projects by defaultThis person is added automatically to every new project created in the workspace, without anyone assigning them.
    Add to tasks by defaultThis person is assigned automatically to newly created tasks.
    Reserve this for the one or two people who touch everything
    A project lead, an account manager. Switch it on broadly and every new project immediately notifies half the team, which trains people to ignore their notifications entirely.

    Project and task assignment has a few routes beyond this screen. Learn More About Assigning Projects And Tasks

    Choosing Task Notifications

    The Assigned Tasks Notifications section controls what this person is emailed about. All three start off, and each switch saves immediately. Administrators can set these for anyone; everyone can set their own.

    NotificationSent when
    Every new taskA task is created.
    Every new commentSomeone adds a comment.
    Every status changeA task moves to a different status.

    What your workspace emails out is controlled separately. Explore Email Notifications

    Assigning Someone to Projects

    Adding a person to the workspace gives them no projects at all. Until they are assigned, a new team member signs in to an empty dashboard.

    Instructions:

  • Select the person in the picker.
  • Open the Assigned Projects tab.
  • Under Assign User to Projects, use Search for a project… to find one, then select it. Selecting an assigned project again removes them.
  • Check the count above the list — it shows how many projects are currently selected for this person.
  • To assign several at once, select Assign Folders to User and choose a folder. The person gains access to the projects that folder contains.
  • The Assign User to Projects search field on the Assigned Projects tab
    Search for a project and select it — the count above shows how many are assigned
    The Assign Folders to User option on the Assigned Projects tab
    Assign Folders to User hands over a whole group of projects at once
    Assigning a folder is the fastest route
    One folder assignment replaces a dozen individual project assignments, and stays right as projects are added to it. Learn More About Adding And Managing Folders

    Reviewing What Someone Has Been Doing

    The Activity Feed tab shows a running history. With All Users selected in the picker it covers the whole workspace; with one person selected it narrows to them. Selecting an entry takes you to the task it refers to.

    Reporting across the workspace goes further than a single person’s feed. Explore Activity Tracking And Reporting

    Revoking Team Access

    Revoking removes the person from the workspace and asks twice, because it cannot be undone from this screen.

    Instructions:

  • Select the person in the picker.
  • Open User Settings and scroll to Revoke team access for user.
  • Select Revoke Team Access. A confirmation window opens headed Revoking Access.
  • Select Revoke Team Access again to confirm, or Cancel to back out. The person is removed from the workspace and detached from its projects.
  • The Revoke team access section on the User Settings tab
    Revoke team access sits at the foot of the User Settings tab
    The Revoking Access confirmation window
    The confirmation step — this cannot be undone
    This cannot be undone
    Bringing the person back means inviting them again and reassigning their projects from scratch. Their existing tasks, comments, and activity history stay where they are — only their access is removed.

    The option appears only when you are viewing someone else, and only when you are the account holder, or an administrator viewing a team member or collaborator. Nobody can remove the account holder from their own workspace, and you cannot revoke your own access from this screen.

    Access is held per workspace, so it is worth knowing how workspaces divide your work. Read Managing Your Workspaces

    Adding Collaborators

    Collaborators — clients, stakeholders, reviewers — are added from a project rather than from this screen, because their access is scoped to particular projects rather than to the workspace as a whole. That is why the invite form here deliberately offers two roles instead of four.

    Once a collaborator has joined a project they do appear in the People list, and an administrator can manage their role, assignments, and access from here like anyone else.

    Tip
    If a client has started doing real work rather than just reviewing, change their User Role to Team Member instead of inviting them again. They keep their history, and only then do they start using a seat. Explore Working With External Collaborators And Clients

    Two-Factor Authentication

    The Two-Factor Authentication section appears only when you are viewing your own profile as the workspace owner. You cannot switch it on or off on someone else’s behalf — each person manages their own. While it is enabled on an account, signing in with Google is not available for that account.

    Two-factor authentication is set up per account. See How To Enable Two-Factor Authentication

    Benefits

    BenefitIn practice
    People land somewhere usefulAssigning projects at the same time as inviting means nobody signs in to an empty dashboard and asks what to do.
    Seats go where they matterCollaborators are free, so clients and reviewers never eat into the seats your team needs.
    Access matches realityRevoking access when someone leaves keeps a workspace from quietly accumulating people who no longer work with you.
    Notifications stay meaningfulDefaults set deliberately, per person, mean alerts are worth reading rather than worth muting.
    Folders do the repetitive workOne folder assignment replaces a dozen individual project assignments, and stays right as projects are added.
    Roles are workspace-specificA contractor can be trusted with one client’s workspace without gaining anything in the others.

    Example Use Cases

    SituationWhat to do
    Onboarding a new designerInvite as Team Member, then assign the folder covering their clients before their first day.
    A freelancer on one project onlyInvite as Team Member and assign that single project. Revoke access when the engagement ends.
    A client who now edits rather than reviewsChange their User Role from Collaborator to Team Member. Check you have a seat first.
    Onboarding several people at onceAdd a row per person in one invite submission, up to twenty, rather than sending them individually.
    Hitting the user limit unexpectedlyClear stale invitations on Pending Invites before upgrading — they hold seats too.
    Someone leaving the companyRevoke access in every workspace they belonged to. Removing them from one does not remove them from the others.

    Known Limitations

  • Team management lives in the dashboard only. The WordPress plugin has no invitation or team features, and connecting a site does not bring its WordPress users into your workspace.
  • Collaborators cannot be invited from this screen. They must be shared into a project first.
  • There is no bulk role change or bulk revoke. Roles and access are changed one person at a time.
  • Everything here is workspace-scoped. Someone in several of your workspaces must be managed separately in each.
  • Pending invitations count towards your user limit before they are accepted.
  • Re-inviting an address replaces the earlier invitation rather than creating a second one.
  • Two-factor authentication cannot be managed for other people from this screen.
  • FAQs

    Can I change someone’s role after inviting them?

    Yes. Select them in the picker, open User Settings, and change User Role. It saves immediately.

    Why can’t I invite a Collaborator from the People screen?

    Collaborator access is scoped to particular projects rather than the whole workspace, so it is granted from a project. Once they have joined, you can manage them here like anyone else.

    Do collaborators use up my plan’s seats?

    No. Only administrators and team members consume seats. Promoting a collaborator to either of those roles does.

    Does a pending invitation count against my user limit?

    Yes, from the moment it is sent. Deleting an unaccepted invitation returns the seat straight away.

    How many people can I invite at once?

    Up to 20 in a single submission, with a limit of 5 submissions every 10 minutes.

    What happens to someone’s tasks when I revoke their access?

    Their tasks, comments, and activity history stay in place. Only their access is removed.

    Does revoking access remove them from my other workspaces?

    No. It applies to the workspace you have selected. Revoke them in each workspace they belong to.

    Can I resend an invitation?

    Yes, from the Pending Invites tab. It sends the same link again, so any copy they already have still works.

    Can I remove the account holder?

    No. The workspace owner cannot be removed from their own workspace by anyone.

    Can I turn on two-factor authentication for my team?

    No. Each person enables it on their own account. You cannot do it on their behalf from this screen.

    Common issues

    • People is missing from the sidebar — your role in this workspace is Team Member or Collaborator. Ask an administrator.
    • The page opens on your own settings with no team list — your access is limited to your own account here. Your profile, password and notifications still work normally.
    • “Please review your input!” — a row failed validation, usually a missing first name or a malformed email. The affected fields are highlighted.
    • “Some email(s) are already taken!” — that address already belongs to someone in this workspace. Check the team list and Pending Invites.
    • Invitations stop sending — you have hit 5 requests in 10 minutes. Wait, and batch people into one submission next time.
    • “User limit reached” when changing a role — delete unused pending invitations, revoke access for people who have left, or upgrade your plan.
    • The invitee says the link did nothing — they already had an Atarim account, so the link joined them silently. Ask them to sign in and switch workspaces.
    • User Settings and Assigned Projects are greyed out — nobody is selected. Choose a name in the picker.
    • Revoke Team Access is not shown — you are viewing yourself, the account holder, or another administrator.
    • A new team member signs in and sees nothing — they have joined the workspace but have no projects. Assign projects or a folder.

    Conclusion

    Invite with the right role, assign the projects in the same sitting, and revoke access the week someone leaves rather than the quarter after. Three habits, and the People screen stops being something you audit and starts being something you trust.

    Folders make the assignment half of that almost free. Explore Adding And Managing Folders

    Tips & best practices

    • Assign projects in the same sitting as the invitation. An unassigned team member has nothing to log in to.
    • Default to Team Member. Administrator reaches billing and settings, which most people never need.
    • Use folders rather than individual project assignments — new projects in the folder are covered automatically.
    • Audit Pending Invites monthly. Forgotten invitations quietly hold seats.
    • Keep collaborators as collaborators unless they genuinely need a seat’s worth of access.
    • Revoke access in every workspace when someone leaves, not just the one you happened to be in.
    • Turn on Add to new projects by default for one or two people at most.

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